The ticket sales for the highly anticipated SMTOWN World Tour in Jakarta scheduled to begin on Friday was rescheduled as the concert promoter failed to obtain a police permit for the event.
Hundreds of fans who have been waiting in queue from early hours at Grand Indonesia were disappointed as tickets only been on sale for two hours on Friday for the concert which will be held in Jakarta on September 22.
SMTOWN World Tour is a concert known for featuring top SM Entertainment artist such as Girls' Generation, TVXQ, Super Junior, BoA, SHINee, f(x), EXO and more so far held 2 successful concerts. The past concerts in US and Taiwan awed the audience with their live performances.
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"We are sorry that due to unfinished permitting matters, we have to reschedule the sales. All fans that have obtained queuing numbers would be served later, maybe after the Ramadan month," said Jeffery Jo from MP Entertainment, one of the concert's promoters, on Friday.
Tanah Abang Police precinct chief Adj. Sr. Comr. Suyudi AS stated that a permit was required for such an event that involves a large sum of people.
"We are talking about people's safety. If the organizer has the permit, police can help to ensure safety," he said.
Tickets can be directly brought at the sales booth at the Sands Ballroom in Mangga Dua Square, North Jakarta for those who don't wish to wait.
Promoters stated buyers will be given a five percent discount on the next sales session as compensation however yet fans expressed their frustration stating it was not enough to replace the time and effort already spent.
Vithatya Moniqa, 26, said the discount could barely cover the Rp 10,000 administration fee per ticket.
"I took a half-day leave from my office in order to be here. Now, I have to take a full day leave to secure a ticket at Mangga Dua Square," she said to The Jarkata Post.
SMTOWN World Tour in Jakarta is managed by W Productions and MP Entertainment. There were more than 30,000 tickets allocated for the concert.
Jakartans also experienced disappointment for the 'chaotic' ticket sales in April for the Super Junior concert in Jakarta. At that time promoter ShowMaxx Entertainment sold tickets earlier than scheduled. Many fans, who were unaware of the new schedule, had to return home empty-handed.