12 Cruises Canceled by Carnival on Troubled Vessel After Fire
By Staff Writer | February 13, 2013 09:53 PM EST
The Carnival Cruise that was stranded in the coast of Mexico has now canceled more than a dozen planned voyages by the Carnival Triumph.
It seems the ship was irked with other mechanical problems weeks before it was left powerless by a fire in an equipment room.
The ship will not be back on water until the problems are fixed through April. The company's announcement on Wednesday came as the cruise was being towed to a port in Mobile, Alabama.
A passenger, Debbi Smedley on a recent Triumph cruise shared the trouble she experienced on January 28 as it was preparing to leave Galveston. She received an email from Carnival hours before the scheduled departure time stating the vessel would leave late due to propulsion problem. And the ship didn't sail until after 8 p.m.
"My mother is a cruise travel agent so this is not my first rodeo. I have sailed many, many cruises, many, many cruise lines. This was, by far, I have to say, the worst," said Smedley, of Plano, Texas.
Wednesday Carnival said it had reserved hotels in New Orleans and Mobile, as well as charter flights and buses to get passengers home.
The Triumph is expected to arrive in Mobile sometime Thursday, as the weather permits.
All passengers of the canceled voyages will receive a full refund of their cruise fare as well as nonrefundable transportation costs, pre-paid shore excursions, gratuities, government fees and taxes.
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