Big Hit Music is currently in hot water as ARMYs express their disappointment with the quality of BTS's "Butter" cassette they have received.

Big Hit Music Under Fire for Poor Quality of BTS's "Butter" Cassette

In May, Weverse Shop announced the release of the Vinyl and Cassette versions of BTS's "Butter." The products are available for only a limited time, and so fans didn't waste time purchasing them.

The BTS's "Butter" cassette features the song on both sides, while the vinyl single is one-sided.

(Photo : Twitter: @weverseshop)

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The delivery of the two "Butter" versions was delayed by about five months, but BTS's fans were willing to wait for the merchandise. However, their waiting seemed to have not been worth it as many ARMYs are expressing their dissatisfaction with the item.

Some fans are currently protesting on social media, stating that the appearance of BTS's "Butter" cassette that was uploaded to Weverse Shop's Twitter account was completely different from the actual product.

In the photo Big Hit Music shared on Weverse Shop's Twitter account, the color of the cassette is slightly dark ivory instead of white. But, the actual cassette that fans received was close to white.

In addition to the color, the quality of the "Butter" logo, which should be clearly printed on the cassette and black in color, was another disappointing aspect. The logo was not only blurred but was also gray-colored.

On the description section of BTS's "Butter" cassette on Weverse, it was confirmed that there was no notice that the product could be different from the actual item.

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Because of this, some ARMYs have inquired why the color of the cassette they received is different from the image on Weverse Shop.

What can you say about the situation? Share your opinion in the comments below!

BTS's "Butter" Rises to No. 1 on Billboard's Hot Trending Songs Chart in the 24-Hour and Seven-Day Update

In other news, "Butter" remains a popular topic among BTS's fans as it has topped the Billboard Hot Trending Songs Chart, powered by Twitter. On Nov. 1, Billboard officially announced that BTS's "Butter" has reached No. 1 on both the 24-hour and seven-day Hot Trending Songs Chart.

"Butter" recorded more than 988,000 Twitter mentions on the 24-hour chart, while it has had 5.4 million Twitter mentions in the last seven days.

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BTS's "Butter" is the only song to surpass 500,000 mentions in the past 24 hours, and it is also the only track to surpass three million mentions in the past seven days.

Aside from "Butter," BTS has three more entries on the seven-day Hot Trending Songs Chart: "Permission to Dance" at No. 3 with over 1.2 million mentions, "Dynamite" at No. 9 with over 324,000 mentions, and "Boy with Luv" at No. 16 with over 169,000 mentions.

Meanwhile, the other BTS songs on the 24-hour Billboard chart are "Permission to Dance" at No. 2 with more than 258,000 mentions, "Dynamite" at No. 12 with over 31,000 mentions, and "Boy with Luv" at No. 14 with over 20,000 mentions.

On the first weekly Billboard Hot Trending Songs Chart, "Butter" debuted at No. 7, while "Permission to Dance" ranked first, "My Universe" placed No. 4, and "Dynamite" landed at No. 12.

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Written by Mhaliya Scott